Lifetime Guarantee
We believe in our craftsmen, our materials, and our designs so strongly that we warranty them against defects in materials, hardware, and workmanship for the lifetime of the product.
This warranty applies to product materials, hardware, and construction under intended use, for the expected life of the product. Exposure to harsh chemicals like salt, chlorine or conditioners that result in corrosion, discoloration or a breakdown of integrity of material, or damage caused by dog chewing, road rash, general accidental misuse (such as embers from a fire, or catching a sleeve on a branch) etc. will void the warranty.
Hardware pertains to zippers, buckles, D-rings, snaps, and other manufacturing pieces used to assemble the product.
Material pertains to the "shell material" of the garment / bag, or the main material the product is composed of.
While your Over Under item is designed to provide you with many years of use, Over Under is not responsible for common wear and tear or misuse of your product and it is not covered by our warranty. This does include standard wear and tear over time on products such as wallets, dog collar, etc. that are expected to occur with regular use. Though we do not warranty this type of damage, products can usually be repaired by our team at a minimal cost. We value your patronage and will always do our absolute best to go the extra mile and ensure that you are happy with every Over Under purchase.
All in all, If your piece doesn’t live up to what we said it would, then contact us or have one of your descendants get a hold of one of my descendants and we’ll take care of you.
-Bryan D. Horn, Founder